Privacy at a Glance
Your privacy is important to us. Here's what you need to know:
Data Collection
We only collect data necessary to provide our services
Data Sharing
We never sell your personal information to third parties
Data Retention
We keep your data only as long as necessary
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:
- Contact information (name, email address, phone number)
- Business information (company name, industry, IT requirements)
- Service usage data and preferences
- Communication records and support requests
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our IT services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate about products, services, and events
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With your explicit consent
- To trusted third-party service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transaction (merger, acquisition, etc.)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
5. Your Rights
Under applicable data protection laws, you have the right to:
- Access and update your personal information
- Request deletion of your data
- Object to processing of your information
- Request data portability
- Withdraw consent where applicable
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Osiris IT Services Ltd
Unit 8, White Lodge Business Park
Norwich NR4 6DG
United Kingdom
Email: hello@osirisit.co.uk
Phone: 01603 986500
Questions About Your Privacy?
We're here to help you understand how we protect your data.